Electrifying ideas…Some basics With rare exception most of us entered the business with decent mechanical skills but electricity was another matter. It was typically uncharted territory and if we’re being totally honest, kind of frightening. Unlike a leaking fitting or a clogged wash arm, electricity is potentially dangerous. Then add the dizzying range of terms: […]
Freezing, frozen …Forget it! When it comes to protecting our chemicals from the damaging effects of cold, there’s more than one level of precaution. Aside from the rupture of a container if we allow a pail of detergent to become a complete popsicle, there are three levels of consideration. First, we have those […]
Been a nice summer…But it’s over Well, it’s really Fall and for those seasonal customers that you haven’t already closed up, you need to get on with it. Aside from the obvious reasons like getting the machine ready to withstand freezing temps, there’s the matter of getting that last invoice collected. Of course, if […]
Fresh mind…fresh challenges A lot of us just took that short after-summer extra-long weekend get-away with our spouse. It was great to go to a beach, a nearby resort, or just a calm lake when the families with kids weren’t around. The relaxation was perfect, and the refreshing of our minds was just what […]
Not all good news…Is good news Everywhere we look we see evidence of a booming economy. Just try to find a business that isn’t either hiring or making changes in how it operates to allow it to get by with fewer of those hard to find new workers. Full employment is great, but […]
Don’t fight …Empty handed As the article to the right implies, service reports can be a powerful insurance policy when a leadership change occurs in that account you’ve had for several years. Take a large hotel or resort where we expect to see changes in Food and Beverage Managers on a regular basis. With […]
It’s a lot more…than some think Planning that installation is a bit more involved than having a serviceable dispenser to install. It’s also more than having the necessary tools, connectors, wires, conduit and, of course, the starting chemical supply. It takes time…time to plan exactly what will need our attention and the time to […]
Installation 101…Be ready to go. Being “ready to pull the trigger” is a phrase we hear a lot. And it’s pretty good advice in many situations, but never more so than when we’re talking about a timely new account install. On the most basic level, that means having that dispenser set on hand so […]
Head winds…and tail winds There are times when we’re benefited from outside forces and then there are those “other” times. You know, when no matter how hard you try you’re bedraggled by bad Karma. Here’s the point through: When it’s the bad stuff holding us down, we’re keenly aware of that negative. […]
Carrots, peas …And Matinees Last week’s reference to “comfort customers” evokes images of a different, less benign form of work avoidance – the matinee. Those movie parking lots that seem to be oddly busy on weekday afternoons are (regrettably) and occasionally occupied by some of us sales types taking a time out. Likewise, […]