Fresh mind…fresh challenges A lot of us just took that short after-summer extra-long weekend get-away with our spouse. It was great to go to a beach, a nearby resort, or just a calm lake when the families with kids weren’t around. The relaxation was perfect, and the refreshing of our minds was just what […]
Not all good news…Is good news Everywhere we look we see evidence of a booming economy. Just try to find a business that isn’t either hiring or making changes in how it operates to allow it to get by with fewer of those hard to find new workers. Full employment is great, but […]
Don’t fight …Empty handed As the article to the right implies, service reports can be a powerful insurance policy when a leadership change occurs in that account you’ve had for several years. Take a large hotel or resort where we expect to see changes in Food and Beverage Managers on a regular basis. With […]
It’s a lot more…than some think Planning that installation is a bit more involved than having a serviceable dispenser to install. It’s also more than having the necessary tools, connectors, wires, conduit and, of course, the starting chemical supply. It takes time…time to plan exactly what will need our attention and the time to […]
Installation 101…Be ready to go. Being “ready to pull the trigger” is a phrase we hear a lot. And it’s pretty good advice in many situations, but never more so than when we’re talking about a timely new account install. On the most basic level, that means having that dispenser set on hand so […]
Head winds…and tail winds There are times when we’re benefited from outside forces and then there are those “other” times. You know, when no matter how hard you try you’re bedraggled by bad Karma. Here’s the point through: When it’s the bad stuff holding us down, we’re keenly aware of that negative. […]
Carrots, peas …And Matinees Last week’s reference to “comfort customers” evokes images of a different, less benign form of work avoidance – the matinee. Those movie parking lots that seem to be oddly busy on weekday afternoons are (regrettably) and occasionally occupied by some of us sales types taking a time out. Likewise, […]
Timing is everything…And we have time Yep we’re officially entering the downhill part of 2018. We’ve been through the winter snows, enjoyed spring and now see that fall is lot closer than we’d like. You’re likely having a great year, but in all likelihood, have a lot more than half of what you’d […]
Saving what …customers want Since labor constitutes the majority of the cost of sanitation – whether in the dish room, the laundry, guest or patient rooms, focusing on it – and in particular maximizing its’ efficient use is valuable. But all too often we ignore it and only address the cost of our […]
What to sell or…Which to sell? Labor savings is an arrow in our sales quiver that we all too often overlook. Harkening back to the really early days of our indoctrination into the business most of us were exposed to the sanitation pie chart. That circular image visually depicted the cost of sanitation broken […]