Contactor issues … And diagnosing them Given the frequency of electrical contactor failures in the dishroom you’d think we’d all have a good handle on their diagnosis and replacement. But that begins with having a basic understanding of how they work. At it’s heart a contactor is simply a switch. But instead of a having […]
We’re waiting…Now what? Social distancing was a phrase that most of us would have had a hard time defining just two weeks ago. Now, it’s on the tips of our tongues and we’re even doing the elbow bump! Moreover, with the mandated closures of many restaurants and taverns, we’re all beginning to experience another form […]
Pulling the trigger…on that new hire You’ve done everything right in creatively recruiting and carefully interviewing that new candidate. Those steps have you feeling pretty certain that he possesses all the requisite can-do’s and those all-important will-do’s. So, with that work established you’re ready to pull the trigger and add that new team member, right? […]
The basics…are important In golf, we’re taught to position ourselves the right distance from the ball and to keep our heads down. In snow skiing, it’s keeping our weight forward and pointing our shoulders down the fall line. Even in a simple activity like painting a room we’re told to cut in the edges first. […]
Hiring well is…well, actually hard Hiring well has always been tough and with today’s high employment situation, it’s harder than ever. But the same booming economy that’s created a tight hiring market, has also driven a level of growth that for many of us makes adding that new set of hands (and brains) essential. So, […]
Philosophy and …Positive thinking We don’t spend much time philosophizing when it comes to selling soap, but occasionally there’s room for a bit of it. Consider this observation from a classic philosopher: “The least of things in life that have meaning are worth more than the greatest of things without it.” Well maybe to some […]
Saying sayonara… Saying sayonara…And saving face Some years ago, a sports reporter asked legendary NFL coach Paul Brown how he broke the news to a player that he was being cut. Brown replied, “It’s easy. I just explain that he’s about to begin his life’s work”. Well if only separating an employee were that easy […]
One last step… to correcting So, you tried sandwiching that constructive criticism with a bit of praise and even added that dash of personal upside benefit to the mix and still got nowhere. Now what? Does that mean that it’s time for some tough love and maybe some pretty harsh straight talk? And does that […]