Entries by Jennifer Rasnick

Freezing, frozen…Polishing that pitch…

Freezing, frozen …Forget it!   When it comes to protecting our chemicals from the damaging effects of cold, there’s more than one level of precaution. Aside from the rupture of a container if we allow a pail of detergent to become a complete popsicle, there are three levels of consideration.   First, we have those […]

Been a nice summer…Listen up…

Been a nice summer…But it’s over   Well, it’s really Fall and for those seasonal customers that you haven’t already closed up, you need to get on with it. Aside from the obvious reasons like getting the machine ready to withstand freezing temps, there’s the matter of getting that last invoice collected. Of course, if […]

Fresh mind…Lemmings and…

Fresh mind…fresh challenges   A lot of us just took that short after-summer extra-long weekend get-away with our spouse. It was great to go to a beach, a nearby resort, or just a calm lake when the families with kids weren’t around. The relaxation was perfect, and the refreshing of our minds was just what […]

Not all good news…Drift and Ice bergs

Not all good news…Is good news   Everywhere we look we see evidence of a booming economy. Just try to find a business that isn’t either hiring or making changes in how it operates to allow it to get by with fewer of those hard to find new workers.   Full employment is great, but […]

Don’t fight…Tune ups and…

Don’t fight …Empty handed   As the article to the right implies, service reports can be a powerful insurance policy when a leadership change occurs in that account you’ve had for several years. Take a large hotel or resort where we expect to see changes in Food and Beverage Managers on a regular basis. With […]

It’s a lot more…August angst and…

It’s a lot more…than some think   Planning that installation is a bit more involved than having a serviceable dispenser to install. It’s also more than having the necessary tools, connectors, wires, conduit and, of course, the starting chemical supply. It takes time…time to plan exactly what will need our attention and the time to […]

Installation 101…Spare time to…

Installation 101…Be ready to go.   Being “ready to pull the trigger” is a phrase we hear a lot. And it’s pretty good advice in many situations, but never more so than when we’re talking about a timely new account install. On the most basic level, that means having that dispenser set on hand so […]

Head winds…Goals are good…

  Head winds…and tail winds   There are times when we’re benefited from outside forces and then there are those “other” times. You know, when no matter how hard you try you’re bedraggled by bad Karma.   Here’s the point through: When it’s the bad stuff holding us down, we’re keenly aware of that negative. […]

Carrots, peas…Racing and selling…

Carrots, peas …And Matinees   Last week’s reference to “comfort customers” evokes images of a different, less benign form of work avoidance – the matinee. Those movie parking lots that seem to be oddly busy on weekday afternoons are (regrettably) and occasionally occupied by some of us sales types taking a time out.   Likewise, […]

Timing is everything…Comfort customers

Timing is everything…And we have time   Yep we’re officially entering the downhill part of 2018. We’ve been through the winter snows, enjoyed spring and now see that fall is lot closer than we’d like.   You’re likely having a great year, but in all likelihood, have a lot more than half of what you’d […]