Good old eyeballing…For good old results When it comes to diagnosing blocked or eroded rinse jets, a worn wash pump impeller, or a partially blocked pump intake, you could resort to pressure gauges and other tools. But eyeballing it might be almost as good and certainly easier. But the question is, what are we looking […]
Blind spots and …Overcoming them Despite the generally correct view on the importance of continuing education, and especially learning to do what you’re not presently great at, sometimes (as Clint Eastwood’s Dirty Harry said), “Sometimes a man’s gotta know his limitations”. The fact is some of us will never master a skill that most would […]
The case for …having to-do list We all have those moments (or is it days?) when we realized that we’d totally forgot to do (insert forgotten task here). The problem is ten minutes from now there’s a pretty good chance that it’ll once again slip out of our memory banks until our next brief flash […]
Favorable attention …And more successes Remember that awkward high school moment when you were standing next to the girl of your dreams and couldn’t come up with anything better than some lame comment about Friday’s game? Too bad you weren’t able to deliver some witty comment that would have led her to think you might […]
Hard decisions and…The Eeyore option Winnie the Poo’s character Eeyore once said, “Things that seem thingy in your head sometimes aren’t so thingy when you say them out loud.” While that’s a great observation, and while just saying an idea aloud can be illuminating, saying them to someone whose judgment we trust can be downright […]
Struggling with…The TDS issue We’ve been down the “overcoming TDS road” in the past, but since it’s been a while, a refresher might be in order. First you can’t rely on any one solution to beat the TDS haze problem. That’s because it comes in lots of varieties with those variations based on the differing […]
TDS and maybe…Conquering it Maybe the most vexing results issue we deal with (aside from bad operators) is the TDS nemesis. While regular old hard water is enough of a headache, total dissolved solids can be especially problematic. Hardness in the form of insoluble Calcium and Magnesium Carbonate can be overcome with softening and or […]
Diagnosis made easy…Problem identified Sometimes we’re chasing the wrong problem. Take that persistent glassware haze that a good customer seems to always complain about. You’ve stripped all their glassware with little lasting effect, bumped the detergent concentration and even swapped rinse aids all to no avail. But perhaps the thing you needed to do initially […]
No rejects…No problem While on the face of it, constructing a pitch for the laundry with a really big pile of rejected linens might seem easier than approaching one with very little or no rejects, that’s not really true. The trick is in understanding why that low reject rate is occurring, and then gaining the […]
The frontal approach…Versus a work around The “survey sell” is a effective tool that most of us have certainly used over time. And yet maybe it’s another example (like demo selling) that we need to dust off and use more. Heck, we may have learned the dripping fill valve pitch eons ago. You probably remember […]