The truth can be …kinda unknowable. So you’re stumped. Keeping that new account absolutely requires that you run the machine at .15% or even a bit less. The good news is that you can get really good results at that concentration. But the hitch in your giddy up is that the dispensers’ range swing is […]
Measure it at…both ends Okay so we realize that the sensitivity of a probe-based controller can be compromised by the conductivity of stuff in that water that isn’t detergent. But what can we do to in the first place to identify that range so we can know if it might get us into runaway concentration […]
Soapy and the Misses had been enjoying their new warm winter “home” since early November. They even took up Pickleball, Shuffleboard and Bocce. Those distractions aside, they’d had plenty of time to reflect on the past year and their first real winter away from snow, the cold and even the business that their boy had […]
Low concentrations and…high detergent usage Our heavy-duty detergents that deliver great results at concentrations of .15% or less are great. But when we operate at those uber low titration levels we’re often skirting on the edge of losing all control over its’ usage. That’s due to the limited sensitivity of the Wheatstone Bridge system that’s […]
Shared interests and…mutual benefits It seems that practically every supplier we deal with says that they’re aligned with our interests. Regrettably for most of them that ends with the alignment of our wallet and their cash register. But for the businesses that are aligned, the profits they gain are much greater than that first group […]
Boats, Tides and …shared interests It’s easy to imagine we’re on the same side as our customers. But it’s harder to accomplish than it is to say. First there’s the buyer/seller relationship that at its heart tends to be at least a little adversarial. Truth is you’d love to be paid better for your services […]
Traditionally we use Thanksgiving as the perfect time to express thanks for our families and friends. But it’s noteworthy that most of us tend overlook it as a chance to thank our customers for their support. All of us at TMA/Chemnet know that our customers are the only reason we can exist. Without your patronage […]
That one thing…They all want So is there a single thing that 99% of all restaurateurs want? We spend a lot of time cogitating on the benefits that we can offer to address all manner of needs. Things like sparkling stemware, gleaming flatware, less slippery kitchen floors. That list of possible needs is pretty endless. […]
Scrapping and racking…not rocket science Funny that something so darn simple (scrapping and racking) can be so utterly madding. We try hard to ensure that our operators get it, but again and again it’s clear that they either don’t … or don’t care. But perhaps that’s because we failed to explain that doing it right […]
ACH, EFT and…Phishing season We hear the sad stories of folks who’re hacked and lose personal information, money and even titles to their homes. And we’ve almost certainly experienced internet phishing in the form of those phony emails purporting to be from some trusted source, or even a Facebook friend. For the most part we […]