After the shelves… Those kinda troubling…

After the shelves… Where to next?

So their shelf stock shows some serious shortcomings and gives you the chance to offer a solution. Or maybe it looks picture perfect.

Either way that means there’s nothing more to see and to stop looking at their results. Right? Uh, no! There’s one more place to look at those results. It’s the hamper back in the corner where they’re storing all the rejected work.

Those stained linens and terry that are out of service represent a significant value. Even in the typical motel the cost of the sheets, pillowcases, and terry necessary to equip a guest room can top $50. In that luxury hotel it’s easily twice that.

But no matter what the accounts class, if that reject pile really gets out of hand the result is the oft heard housekeeping staff complaint that there aren’t enough clean linens to make up rooms!

And then the problem hits the front desk when arriving guests are told they’ll have to wait for check-in because “the rooms are still being made up”. Now the laundry problem is everybody’s problem.

And even if the problem hasn’t risen to that level, reclaiming that hamper represents both a benefit to them and a business opportunity for you. Clean up that mess and just maybe they’ll be inclined to give you a shot at the business. And even if they aren’t quite swayed to that degree, chances are pretty good they’ll listen to your pitch.

Next up: All rejects bad?

Those kinda troubling… Sometimes risky decisions

You know the feeling. There’s a somewhat scary – but high value decision that you need to make. You’ve “On one hand and then on the othered” it for days and it’s driving you to distraction. You need to decide one way or the other.

Maybe it’s adding that new position to your operation. Hire the wrong candidate who’s not a good fit for your customers and you could hurt the business. Or he maybe he talks a great game but won’t deliver the great service – or the new account opening ability he touts.

Or just maybe he’s everything he says and more.

Or perhaps it’s that new business service or line you’re thinking of adding that has the potential to add an entirely new area of profitable sales. Maybe it’s the thing that brings your operation to an entirely new level. Or it might turn out to be a gaping hole that swallows your existing profits.

Here’s where the old, “What’s the worst that can happen” question might be the answer. If you can swallow that worst outcome and live with its aftermath, then the decision will be less off-putting. And maybe in turn you’ll be able to stop putting it off and either move it forward – or kill it and get back to business!