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Merry Christmas – Soapy 2017

Merry Christmas... The last…
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Two more types…Politics, taxes

Two more types...One more solution Timid Tim and Careful Cathy…
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Two tough customers…Gripes, Failings and…

Two tough customers...One easy solution When it comes to the…
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Special personalities…Returns, refunds and Happy Customers

Special personalities...A necessary skill   In our…
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Rewash rate reduction and Turkey Salad

Rewash rate reduction...On the cheap Moderate rewash rates…
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Just three numbers…Well, kind of. Do it again…Pay more for it

Just three numbers… Well, kind of As we’ve explored in…
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Paperwork worth Its’ weight. The little stuff That matters.

Paperwork worth... Its’ weight If there were ever a task…
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New direction vs. tried & true. Little things that mean a lot.

New directions versus… Tried and true   It’s always…
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High expectations, low moments. Solid facts, flexible solutions.

High expectations Low moments…   Surely one of the…