High expectations, low moments. Solid facts, flexible solutions.

High expectations

Low moments…


Surely one of the lowest moments in our business lives occurs when we get the word that the major deal we’ve been working so hard has fallen through. It might be a key hire who bailed at the last moment and accepted the competitor’s offer, or that big new resort whose chef was poised to schedule your installation date … but a new GM is named and he insists on big blue. You’re devastated and feel as though your world has crashed.


But it’s funny how that dumped deal we had our hearts set on has a way reversing itself in odd and somehow positive ways that can make that lost opportunity the best thing that never happened.
That fancy new resort? It went bankrupt after six months and left all the non-secured vendors holding the bag for zero cents on the dollar. And that rainmaker who joined the competition? Well it turns out that he didn’t resign from his old employer, he was fired for stealing his customer’s payments!


As the saying goes, the mills of the gods’ grind slowly, but they grind surely. Yep, that lost opportunity might just turn out to be the best deal you never made. So take heart and move on. It might take time to turn your way, but if and when it does, you’ll look back and wonder at your good fortune.


Solid facts…

Flexible solutions


As we addressed last time out, TDS can be a real (and frustrating) challenge to overcome. The truth is, for the most part all we can do is work around its’ effects. If the water we’re working with has TDS in excess of 1,000 PPM, it’ll show its’ trademark haze and scale. And if it exceeds 2,000, probably the best we can hope for is limited improvement.


BTW, whether or not the components of those TDS solids are soluble or insoluble, the difference isn’t really important because when that water evaporates, those solids that are left on the surface will look the same. So the best tact to lessening the haze is to lessen the amount of water that evaporates from the ware’s surface.


That feat is best accomplished by a couple of tricks. First, we want to be very sure the rinse function is really at peak performance. Next, we have to be absolutely certain that we are removing all of the soil, because any that remains will create a nucleus for water droplets to cling.


Then we want to minimize the temperature of both the wash and rinse because the hotter the ware, the faster the evaporation (and the less runoff of water that can occur) and the goal is to get as much of that high TDS water off the surface as possible before it can evaporate.